Despite claims that a product is “easy to use”, the progression continues to make ever more complicated user interfaces and solutions. Re-use and business to business (B2B) integrations provide layers of complexity that befuddle the best of us. Additionally, there’s huge financial incentive in the industry to change the way things are done in order to justify upgrades or subscriptions. None of these things is likely to change anytime soon.
Consolidating all of this complexity into a simple explanation is difficult yet necessary as most people are not oriented to an intuitive understanding of technology.